cuanunited Legal Notice

We operate cuanunited only in jurisdictions where our services are permitted by applicable law. We do not offer our platform in regions where online gaming is prohibited or restricted. This legal notice explains our service boundaries, your responsibilities as a user, and the framework we use to manage account access based on jurisdiction.

When you access cuanunited, you confirm that you are in a location where our services are lawful and that your use complies with local regulation. We cannot verify your physical location in real time, which means you are responsible for ensuring your own compliance. This page clarifies what cuanunited offers, who may access our platform, and how we handle jurisdiction-related issues.

Read this notice carefully before using cuanunited. If you are unsure whether our services are available in your jurisdiction, do not create an account.

Service availability and jurisdiction

cuanunited is an online gaming and sportsbook platform offering slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sports betting (Liga 1, Piala AFF, Champions League, Premier League, and other tournaments), and prediction markets. Our services are available only where local law permits.

We do not offer our services in jurisdictions where online wagering, gaming, or betting is prohibited or restricted. We also do not knowingly accept users from regions where our platform would violate local law. However, we cannot monitor every user's location in real time, which means the responsibility to verify legal access falls on you.

By creating a cuanunited account and using our platform, you represent and warrant that:

You are accessing cuanunited from a jurisdiction where our services are permitted.
Your use of our platform complies with all laws and regulations in your jurisdiction.
You understand the risks associated with gaming and betting activities.
You are not accessing cuanunited on behalf of any person or entity in a prohibited jurisdiction.

Your responsibility: We do not provide location-verification services. You are solely responsible for confirming that your access and use of cuanunited are lawful in your jurisdiction.

Account eligibility and restrictions

To use cuanunited, you must be legally able to enter into binding agreements in your jurisdiction. You confirm that you have the legal capacity to accept our terms and use our platform. We do not knowingly accept users from prohibited jurisdictions, but we rely on your own verification of your eligibility.

If we discover that you are accessing cuanunited from a prohibited jurisdiction, we reserve the right to suspend or close your account without notice. Any balance in your account will be held in trust for 30 days. After 30 days, unclaimed funds may be forfeited or donated according to our internal procedures.

We also reserve the right to restrict or suspend accounts if we detect patterns consistent with users in prohibited jurisdictions, such as payment methods or IP addresses linked to restricted regions. These restrictions apply regardless of whether you explicitly misrepresented your location.

Payment method restrictions

We accept deposits and withdrawals through payment methods available in supported regions: mobile wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and bank transfers (mobile banking, local payment, online payment, e-wallet). These payment channels are available primarily in Indonesia and neighbouring jurisdictions where cuanunited operates legally.

If you attempt to use a payment method from a jurisdiction where our services are not permitted, your transaction may be declined by our payment processor. We do not refund declined transactions — you are responsible for ensuring that your payment method is compatible with your jurisdiction and our platform's restrictions.

Prohibited activities and enforcement

On cuanunited, we prohibit the following:

Accessing our platform from a jurisdiction where our services are not permitted.
Creating multiple accounts or using another person's account.
Using payment methods obtained unlawfully or from restricted sources.
Attempting to circumvent our jurisdiction restrictions (for example, using VPNs to mask your location).
Engaging in fraud, money laundering, or other unlawful financial activities.

We monitor accounts for signs of prohibited activity. If we detect violations, we will suspend or close your account and may forfeit any balance. We may also report suspicious activity to relevant authorities as required by law. Users who knowingly violate our jurisdiction restrictions do so at their own legal and financial risk.

Jurisdiction compliance summary

cuanunited services are available only where local law permits.
You are responsible for verifying that access and use comply with your jurisdiction's laws.
Accounts accessed from prohibited jurisdictions may be suspended or closed without notice.
We do not provide location-verification services — compliance is your responsibility.
Attempted circumvention of jurisdiction restrictions may result in account closure and fund forfeiture.

Data handling and compliance obligations

When you use cuanunited, we collect personal data — including your name, identity document, address, email, and payment information — to verify your eligibility and process transactions. We store this data securely and use it only for account management, compliance, and fraud prevention. Our full data practices are explained in our Privacy Policy, which applies to all users regardless of jurisdiction.

We comply with anti-money-laundering (AML) and Know Your Customer (KYC) regulations applicable to our platform. This means we may request additional information or documents from you, and we may hold withdrawals for verification purposes. We may also report suspicious activity to relevant authorities as required by law.

No warranties or guarantees

cuanunited is provided on an "as-is" basis. We make no warranties regarding the availability, legality, or suitability of our platform in your jurisdiction. We do not guarantee that our services will remain available in any particular region, and we may restrict or terminate our services in any jurisdiction without notice.

We are not liable for any legal consequences, financial losses, or other damages resulting from your use of cuanunited in a jurisdiction where our services are not permitted or where use violates local law. You assume all legal and financial risk associated with accessing our platform.

Contact for legal inquiries

If you have questions about whether cuanunited is available in your jurisdiction, or if you have legal concerns about your account, contact our support team through the contact form on our platform. Provide as much detail as possible, including your jurisdiction and the nature of your inquiry. Our team operates in English and Indonesian during business hours (Monday–Friday, 09:00–17:00 WIB).

We will respond to legal inquiries within five business days. However, our responses are informational only and do not constitute legal advice. If you require legal counsel regarding your use of cuanunited, we recommend consulting an attorney licensed in your jurisdiction.

Last updated: May 2026. Check cuanunited regularly for updates to this legal notice and our service availability.